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Privacy Policy

Quadio welcomes your questions or comments regarding this Privacy Policy.
QuadioMedia, Inc.
13-15 W 27 th St.
New York, NY 10001
Last modified on 12/7/21.
This privacy policy (“Privacy Policy”) is a legal agreement between you and QuadioMedia, Inc. and its affiliates (“Quadio”, “we”, “our”, “us”) for the use of the Quadio website and software.   

Summary and Introduction
This Privacy Policy describes the information we collect and how we use it.  If you have questions, please refer to the full text version of the Privacy Policy below.

We  may collect personal information from you when you navigate our website, sign up for our newsletter, and when you create an account.  If you use the Quadio mobile application (the “Quadio App”), we also collect information about your activities on the Quadio App.

We use your personal information to improve website security and functionality, to provide you with products and services that you request, to improve our products and services, and to provide you with information on our products and services (you can always opt-out from this).

We will take reasonable measures to secure your personal information.  You can request your personal information by contacting us using the information below.  We may ask you to verify your identify before obliging your request.  

We do not share your personal information with anyone outside Quadio, unless we are required to do so by law or as provided in the full text version of the Privacy Policy.

If you have any additional questions or feedback regarding this Privacy Policy, contact us at:

QuadioMedia, Inc.13-15 W 27th Street 2nd FloorBrooklyn, NY 10001Email: 

Quadio is an online music and art platform that allows users to discover, listen to and connect with new artists, musicians, and musical acts locally and around the world.

At Quadio, we know understanding our customers' needs and expectations for products, services and information is an important part of building an enjoyable, interesting and satisfying long-term relationship.  We  created this Privacy Policy so you can have easy access to information about our privacy practices and how we use the information we may collect.  Personal information for the purposes of this Privacy Policy means information that can be used to personally identify you or is associated with any such information. 

You acknowledge that this Privacy Policy is part of our terms of service [link] (the “Terms of Service”) and by accessing or using Quadio’s website or the Quadio App you agree to be bound by both this Privacy Policy and the Terms of Service.  If you do not agree to abide by both this Privacy Policy and the Terms of Service, you should not use Quadio’s website or the Quadio App.

What Information We Collect, and How We Use the Information We Collect
We may collect personal information from you (which may include your name, address, telephone number, e-mail address, username and password, university, and location information based on your university’s geographic location) when you:
+ Create an account on our website or the Quadio App.
+ Update your profile within the Quadio App.
+ Sync your phone’s contact book with the Quadio App.
+ Request information from us.
+ Send us an e-mail.
+ Sign up for our newsletter.

In addition to the above, certain information may be automatically provided by your browser to us or to third parties, as discussed in this policy, when you visit or interact with the site.  Quadio may collect the following data: 

+ Data related to the technical behavior and performance of our website or the Quadio App, which allows Quadio to provide service diagnostics and improve our products and services. Quadio may collect this data through third parties as explained below. 
+ Technical information from our website or the Quadio App to improve your user experience and help troubleshoot any problem you may encounter with our services. 
+ Technical information from your device such as IP addresses and browser type and version when the browser or your mobile device contacts Quadio servers.  This information is used for troubleshooting and is stored on servers which may be located outside of your country of residence.

The information we collect enables us to:

+ Provide the products and services that you request;
+ Allow for use of our website and software application;
+ Personalize our communications to you;
+ Provide information concerning our services;
+ Inform you about new products or services you may be interested in.

Quadio may use the e-mail address you provide to contact you.  We use e-mail to answer your online questions to us or requests for information.  We send e-mail newsletters containing promotions of products and services, news, and information about upcoming events (if you have opted in, where required by law).  Occasionally, we may contact you via e-mail to ask for permission to reprint what you have written, as a testimonial, for use on our website or in our printed materials.

Sharing Information with Others
As a general rule, we do not sell or share your personal information with anyone outside Quadio, unless we are required to do so by law or as provided in this Privacy Policy.  Under no circumstance does Quadio sell or share your personal information with third parties for commercial or marketing purposes.

The following are the limited situations where we may share your personal information:

+ We may share your personal information with trusted third parties that perform business functions (e.g. hosting of our website, analyzing data or technical monitoring of our systems) or provide services on our behalf (e.g. support services). We will request that all third parties adequately safeguard your personal information and only process it in accordance with our instructions.
+ Upon the sale or transfer of Quadio and/or all or part of its assets, your personal information may be among the items sold or transferred. 
+ Quadio may share non-personal information publicly and with our partners. For example, we may publish trends about user activity concerning certain artists or genres of music on the website or app.  We take steps to keep this non-personal information from being associated with specific end users and we require our partners to do the same.
+ We may also disclose your personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (ii) to enforce or apply our Terms of Service and other agreements, and (iii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Quadio, our customers, or others.

Sometimes Quadio offers you a service in cooperation with third parties.  In such cases, we may exchange your personal information with these third parties to allow you to make optimal use of our combined services.  These third parties include:
 +, an automated messaging and email platform.’s ability to use and share your personal information is limited by its privacy policy:
+ Webflow, our webhosting service. Webflow’s ability to use and share your personal information is restricted by its privacy policy:

Your Access to Your Personal Information
You can request access to and have the opportunity to modify or delete personal information by contacting us using the information below.  We reserve the right to take steps to authenticate your identity before providing access to your personal information.  Subject to applicable law, we may charge you a small fee to access your personal information.  We will provide an individual access to any personal information we hold about them within 30 days of any request for that information.  Unless it is prohibited by law, we will remove any personal information about an individual from our servers at their request.  

Contact Information/Inviting to the Quadio App
We collect personal information and data (including contact information) when you or another person import or sync their phone’s contacts with the Quadio App for the purpose of finding their contacts as users within the Quadio App or inviting them to become a Quadio user. 

It is a user's choice alone whether or not to invite anyone else to the Quadio App or whether to send an invite to the Quadio app to another person. When you do invite someone to the Quadio App, your invitation will be sent via an SMS text message. If you provide us with the contact information of any other person or entity when syncing your contacts or inviting another person or entity to create a Quadio account, you represent and warrant to us that the person or entity has consented to receive text messages from us.. Standard text messaging rates may apply based on your plan with your mobile carrier.

Data Privacy Rights for Individuals in the European Economic Area and United Kingdom 
In addition to your right to certain information contained in this Privacy Policy, pursuant to the General Data Protection Regulation, you have the following rights regarding your personal information that we hold:

+ be informed of our intent to transfer your personal information to another country or international organization, the recipients of that information, and where information regarding the applicable privacy safeguards may be obtained; 
+ request access to your personal information;
+ request correction of your personal information if it is incorrect;
+ request that we delete or stop processing your personal information under certain circumstances;
+ object to our processing of your personal information under certain circumstances;
+ request that we restrict our processing of your personal information, and where our processing is based on your consent, withdraw that consent (without affecting the lawfulness of processing based on consent before its withdrawal;
+ request that we transmit your personal information either to you or another service provider under certain circumstances (costs may apply);
+ be informed of your right to complain to a supervisory authority if you feel that we have not complied with applicable laws regulating your personal information (contact information for supervisory authorities may be found at:

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.  For more information, or to make a request, please contact us using the address or email provided at the end of this policy and include your name, email address, request, and basis for your request.

Security and Retention of Information
Quadio will make reasonable efforts to ensure that your personal information are properly secured using appropriate technical and organizational measures, so that they are protected against unauthorized or unlawful use, alteration, unauthorized access or disclosure, accidental or wrongful destruction, and loss.  We will retain your information for as long as your account is active or as long as needed to provide you services.  Following the deactivation of your account, we will retain your data for no longer than five years in most circumstances.  We may, however, retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.  We do collect and retain "aggregate data," that is, group data with no personal identifiers, which is used to help us understand how the websites and app are being used and to improve its usability.

Notice of Breach of Security
Nobody is safe from hackers.  If a security breach causes an unauthorized intrusion into our system that materially affects and/or presents a real risk of significant harm to you, then Quadio will notify you and required others in accordance with applicable legal requirements.

Privacy of Children
Quadio software and services are not intended for use by children under the age of 13, and any child under the age of 13 is strictly prohibited from using the Quadio software and services.  Children under the age of 18 and over the age of 12 must obtain their parent or guardian’s permission before using Quadio software and services.  We do not knowingly collect personal information from anyone under 13.  If we learn we have collected or received personal information from a child under 13, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at

Automatic Information Collection and Tracking Technologies
Quadio may use cookies to deliver content specific to your interests and to improve the convenience and efficiency of your experience when using our products and services.  A cookie is a piece of data stored on the user’s hard drive tied to statistical information about the user.  You can always choose to not accept cookies, but you may not be able to use some of the Quadio products and services.  Quadio may also use web beacons, which are small electronic files, to track certain app statistics, such as recording the popularity of certain app content, and verifying system and server integrity.  The following are the types of cookies that may be used on the site: 
+ Necessary cookies are required to make the Site function.  For example, they permit website navigation, and improve security. 
+ Statistics cookies, such as those deployed by Google and Countly. These cookies track user interactions and activity on the website. 
+ Marketing cookies, such as cookies deployed by Facebook and Twitter. These cookies track your online activity to help advertisers deliver relevant marketing content. 

Our website utilizes Google Analytics, a common website analytics tool.  For more information about Google Analytics, please refer to the website, “How Google uses data when you use our partners’ sites or apps” at

Our website also uses Countly for website analytics.  Countly’s ability to use and share your personal information is limited by its privacy policy: 

We do not track our visitors across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (DNT) signals.  However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.  If you are visiting such sites, your internet browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

Social Media Platforms and Third Party Links
Quadio may include social media features in conjunction with its products and services, like links to our Facebook or Twitter pages.  These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly.  Social media features and widgets are either hosted by a third party or hosted directly on our site.  We also maintain presences on social media platforms like Facebook, Twitter, and LinkedIn.  Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy.  We cannot control the actions of other users of these platforms or the actions of the platforms themselves.  Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

We target (and measure the performance of) ads to Quadio users and others both on and off our app and website, both directly or through partners, using the following data, whether separately or combined:

+ Pixels, cookies, advertising tags/data, and device identifiers
+ Information you have provided to us through your use of Quadio (i.e. your profile information, posts, in-app searches, content you engage with, etc.)
+ Information you provide us with during signup (i.e. your school, graduation year, etc.)
+ Information from third-party partners advertisers or partners
+ Information we can infer from what is described above (i.e., using your skills or ‘looking for’ to determine topics that might be of interest, graduation year to infer your age, etc).

Location of Information
Quadio has servers and offices located in the United States, so your information may be transferred to, stored, or processed in the United States.  By using Quadio’s services and software, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.

No Liability
You understand that electronic communications may be accessed by unauthorized parties when communicated across the internet, network communications facilities, or other electronic means.  You agree that we are not responsible for any electronic communication and/or any of your personal information which may be lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by us.  We do not guarantee that your information will not be misused or disclosed to third parties.  We will not have any liability to you for any such misuse or disclosure.

Changes to this Privacy Policy
This Privacy Policy may be updated periodically and these changes may affect the way we use your personal information.  We encourage you to periodically review this page to stay informed about how we use your personal information.

By using our products or services, you consent to the collection and use of your information as set forth in this Privacy Policy.  Except as required or allowed by law, we will not use or disclose your personal information for any purpose for which you refuse us consent or later withdraw your consent.  If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are legally or contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to us.  You also understand that although you can use our products and services for some purposes without providing us with any personal information, we need personal information about you for some services, including those that involve an ongoing relationship with us.  If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these services.

If you have any questions regarding this Privacy Policy please inform us by contacting:

QuadioMedia, Inc.
13-15 W 27th Street 2nd Floor
Brooklyn, NY 10001

This Privacy Policy was last modified on 12/7/21.